Shipping policy

Shipping Policy

Effective Date: September 23, 2026

At Solvenora, we are committed to providing customers with reliable and convenient shipping services.


1. Order Processing Time

Orders are generally processed within:

1–5 business days

after payment confirmation.

Processing times may vary during holidays or promotional periods.


2. Shipping Fees

We provide:

Free Shipping

Orders totaling:

$10 USD or more

qualify for free shipping.


Orders below:

$10 USD

will require a shipping fee of:

$5.99 USD


3. Delivery Time

Estimated delivery:

7–20 business days

depending on:

  • Destination
  • Shipping carrier
  • Seasonal demand
  • Weather conditions

4. Tracking Information

Once your order has shipped, tracking details will be sent to your email.

Customers can monitor shipment progress using the provided tracking information.


5. Shipping Address Accuracy

Customers are responsible for providing accurate shipping information.

Additional shipping costs caused by incorrect addresses may apply.


6. Delivery Issues

If your package experiences delays or delivery issues, please contact our customer service team.

We will work with shipping providers to help resolve the situation.