Shipping policy
Shipping Policy
Effective Date: September 23, 2026
At Solvenora, we are committed to providing customers with reliable and convenient shipping services.
1. Order Processing Time
Orders are generally processed within:
1–5 business days
after payment confirmation.
Processing times may vary during holidays or promotional periods.
2. Shipping Fees
We provide:
Free Shipping
Orders totaling:
$10 USD or more
qualify for free shipping.
Orders below:
$10 USD
will require a shipping fee of:
$5.99 USD
3. Delivery Time
Estimated delivery:
7–20 business days
depending on:
- Destination
- Shipping carrier
- Seasonal demand
- Weather conditions
4. Tracking Information
Once your order has shipped, tracking details will be sent to your email.
Customers can monitor shipment progress using the provided tracking information.
5. Shipping Address Accuracy
Customers are responsible for providing accurate shipping information.
Additional shipping costs caused by incorrect addresses may apply.
6. Delivery Issues
If your package experiences delays or delivery issues, please contact our customer service team.
We will work with shipping providers to help resolve the situation.